Glossary
Search Intent
Search intent is the underlying goal behind a search query, what the person actually wants when they type it. Matching your page to that goal is one of the strongest things you can do to rank and convert.
Why intent comes before keywords
Two people can type similar words and want completely different things. Someone searching how to unclog a drain wants instructions. Someone searching emergency plumber detroit wants a phone to ring at their house. The same business could appear for both, but the page that wins each search is the one that matches what that searcher is trying to do.
Google has gotten very good at reading intent. It studies what people click and refine, and it shapes the results to fit. That means you cannot rank a sales page for a how-to search, no matter how many times you mention the keyword. The page has to serve the goal behind the search.
The four kinds of intent
Most searches fall into one of four buckets. Knowing which one a search belongs to tells you what kind of page to build for it.
- Informational: the searcher wants to learn something, like why is my furnace short cycling.
- Navigational: the searcher wants a specific site or business, like Smith Heating Lansing.
- Commercial: the searcher is comparing options, like best roofers in ann arbor.
- Transactional: the searcher is ready to act, like book a furnace tune up near me.
How to read the intent of a search
The fastest way to understand a search is to run it yourself and look at what Google already ranks. If the first page is full of long guides, Google has decided that search is informational, and a thin sales page will not break in. If the first page is full of service listings and map results, the search is commercial or transactional, and a how-to article is the wrong tool.
This single habit, checking the existing results before building a page, saves small businesses from wasting effort on pages that were never going to rank because they fought the intent of the search.
Matching your site to intent
A healthy local site covers all four kinds of intent in the right places. Service and city pages answer commercial and transactional searches with clear offers and a way to get in touch. Blog posts answer informational searches and build authority. When each page is built for the intent it targets, the whole site ranks better and converts more, because every visitor lands on a page that fits why they searched.
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